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Microsoft - Cloud Clipboard

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CLOUD CLIPBOARD

At Microsoft, I contributed to the design of Cloud Clipboard, a feature within Windows that allows users to copy multiple items and access their clipboard history across devices. The goal was to evolve the traditional copy-paste interaction into something more innovative and powerful, while maintaining its intuitive and lightweight nature.

My Role

As part of the Windows Input and Mobile Experiences team, I supported the design of Cloud Clipboard by:

  • Collaborating with PMs and engineers to define user flows and technical feasibility

  • Creating wireframes and interaction models for clipboard history, previews, and sync behavior

  • Designing high-fidelity UI and interactive prototypes for testing

  • Participating in user studies and incorporating feedback into iterative design cycles

DISCIPLINES: UX / UI / RESEARCH

 
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Problem

Copy and Paste is one of the most frequently used functions in Windows, but it only holds one item at a time. Users often needed to copy multiple elements, especially when working across apps, and were frustrated by the lack of memory, visibility, or cross-device support.


 

Design Approach

We focused on making the feature powerful for power users while invisible for everyday ones. This meant:

  • Introducing a familiar interface for clipboard history via a lightweight popover (Win + V)

  • Designing preview cards for different content types: text, links, and images

  • Ensuring UI was keyboard-accessible, responsive, and aligned with Fluent design guidelines

  • Enabling cross-device sync through a Microsoft account, with clear privacy controls

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Content explorations

I stress tested for minimum and maximum amount of copy a user would be able to see in the card view

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Image explorations

We also tested multiple types of forms of images from light to dark to see how visible text would be on top of the imagery

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Empty States

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First run experience

For the first run experience I wanted to give the users quick effective messaging so they could understand the benefits of a multi selection copy & paste feature.

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Outcome

Cloud Clipboard shipped as part of a major Windows 10 update and was met with positive reception:

  • Over 90% task success in usability tests during internal beta

  • Reduced user frustration with lost content by allowing recall of recent items

  • Helped define patterns later used for other shared experiences across Windows